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ionSURE® Returns & Refund Policy

Thank you for your purchase of ionSURE®. We appreciate your business. If you are not completely satisfied with your purchase, we are here to help. Please see the full details below regarding our return policy and process.


Policy Details

  • You can return your item 30 days from the date you received it.

  • Any item of ionSURE® can be returned, no questions asked.

  • For all returns, the only things you need to include in your package is the purchased item and the purchase receipt.

Shipping Fees

You are responsible for all return shipping fees. Shipping fees are non-refundable. ionSURE® strongly recommends that you use a trackable method to ship your return.


Restocking Fees

ionSURE® does not charge restocking fees.


Process Details


To return your purchase from ionSURE®, place the item securely in in its original packaging, if possible. Please mail your return to the following address:


Point B Solutions

Attention:  Return product for ionSURE® ( CAGE Bio Inc. Cust ID #1619)

7200 93rd Avenue N., Suite 140

Minneapolis, MN 55445




After receiving your return, ionSURE® will process your refund. Please allow at least 3-5 business days after receiving your item to process your refund. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. ionSURE® will notify you by email when your return has been processed.



If you have any questions concerning our return policy, please contact us at  or visit or write to or call 1-888-697-2353


Thank you for shopping with ionSURE®!

We may update our Policy from time to time. We will notify you of any changes by posting the new Policy on this page.

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